Information
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Payment methods
At Deltron we offer various payment methods for customers in the Netherlands, Europe and beyond, so that you can always pay in the way that suits you best. For example, you can choose from iDeal, PayPal, Giropay, Sofort, Przelewy24 (P24), Bancontact, Carte Bleu, post-payment, bank transfer or credit card. Are you a business customer? Then we can agree on a customized payment term. More information about our payment options can be found via the link below.
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Delivery times
Deltron strives for fast and reliable delivery for customers in the Netherlands, Europe and beyond. The delivery time for standard orders to the Netherlands and Belgium is 1 to 3 working days, depending on the busyness of our parcel carriers. All detailed information about our delivery times and exceptions can be found on our delivery times page via the link below you can read all about it.
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Postage costs
At Deltron we ensure that your order is always well packaged and delivered to you quickly, wherever you live. Whether you live in the Netherlands, Belgium, Germany or another European country, we have good shipping options for you. Do you live outside Europe? No problem! We offer attractive shipping rates for the rest of the world and ensure that your order arrives to you without any worries.
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To order
How nice that you are here! At Deltron you will find everything in the field of
transmitters, receivers, antennas, accessories, parts, truck accessories, safety products for people and animals, world receivers, analyzers and much more. Are you new to Deltron? Then create your customer account here. If you already have an account, you can simply log in. -
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B2B business
At Deltron, we understand the unique needs of our business customers. That’s why we offer comprehensive B2B capabilities with customized payment terms, competitive pricing, and a wide range of high-quality products. Contact us today to discuss your options and discover what Deltron can do for your business.
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Returns
At Deltron we attach great importance to aftersales and a good warranty handling. All items are delivered with a standard factory warranty, unless stated otherwise. Please note: we do not provide a warranty on Linears and power transistors. According to the law on distance selling, you as a private individual have the right to return your order up to 14 days after receipt. This right of withdrawal only applies to consumers and not to business customers.
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To take off
At Deltron you can choose to pick up your order, without shipping costs. You can pay for your order online or pay cash upon pick-up. Please note: You can NOT pay by card with us. You will receive an email within 24 hours after your order with the progress and pick-up information. As soon as your order is ready, you will receive a confirmation email with the date and time period to pick up your order.
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General terms and conditions
Deltron's Terms and Conditions contain important information about your rights and obligations as a customer. We recommend that you read them carefully before placing an order. Here you will find details about our products, terms of delivery, return policy and warranty.
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Complaints and comments
At Deltron we strive for the highest customer satisfaction. Do you have a complaint or comment? Please let us know so we can help you as quickly as possible and improve our service. You can reach us at info@deltron.nl . We value your feedback and take every report seriously.
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Privacy statement
At Deltron, we value the privacy and protection of your personal data. In our extensive privacy statement, you can read how we collect, use and protect your data. You can view our entire privacy statement via the link below.
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Disclaimer
The information on our website has been carefully compiled. However, inaccuracies may occur. Deltron is not liable for any errors or omissions. For the full disclaimer, please click here to read it.
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Cookies
Deltron's web shop uses cookies. A cookie is a small file that stores information about a visit. This file is stored by your internet browser on the hard drive of your computer
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FAQ
Here you will find answers to the most frequently asked questions about our online store and services. We have collected the information clearly for you so that you can quickly and easily find what you are looking for. Click on the link below to go to the full FAQ page.
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Actions
Want to know if Deltron has any special promotions? You can find all the information about them on this page. Whether it's exclusive discounts, cashback deals, outlet offers or other special promotions, find out how you can benefit from our current promotions.
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Terminology
This page explains the most important terms and concepts from the world of communications.
FAQ - Frequently asked questions
Shipping and delivery time
Which countries does Deltron ship to?
Which countries does Deltron ship to?
Whether you live in the Netherlands or elsewhere in the world, Deltron ensures worldwide shipping of all our products. We work with renowned logistics partners to ensure fast and reliable delivery, wherever you are
What are the shipping costs for my Deltron order?
What are the shipping costs for my Deltron order?
The shipping costs that Deltron charges for your order are calculated based on the current rates of our parcel carriers and the costs of packaging materials. All prices mentioned include VAT.
For all prices, please refer to our extensive page about shipping costs. You can find this page via the customer service button at the bottom of the page in the blue bar. If you have any further questions, you can always contact our customer service.
Can I track my order at Deltron?
Can I track my order at Deltron?
You will receive a confirmation email after completing your order in the Deltron online store. As soon as your package has been scanned by the transport service, you will receive an email containing the track & trace information
What is the delivery time of my order from Deltron?
What is the delivery time of my order from Deltron?
The delivery time of your order at Deltron depends on various factors, such as where you live, whether there is a weekend in between, and how busy the carriers are. We aim to deliver orders within the Benelux and Germany within 1 to 3 working days. For other destinations, delivery time may vary.
We recommend that you read our extensive delivery times page for more detailed information about delivery times per region and any exceptions. You can find this by clicking on the title 'customer service' in the blue bar at the bottom of our page. If you have any questions about the specific delivery time of your order, you can always contact our customer service.
Returns and exchanges
How can I return or exchange a product at Deltron?
How can I return or exchange a product at Deltron?
To return or exchange a product, please refer to our 'returns' information page. You can find this page by clicking on the customer service button in the blue bar at the bottom of the website.
What should I do if I have received an incorrect or defective product?
What should I do if I have received an incorrect or defective product?
If you have received an incorrect product, an incomplete order or a defective product or the packaging including the product has suffered damage due to transport, the fastest way to send us an email is to orders@deltron.nl and do not forget to include your order number. to report.
Order and pay
How can I pay for my order at Deltron?
How can I pay for my order at Deltron?
At Deltron we offer various payment methods to make your purchase as easy as possible. You can pay with us via bank transfer, PayPal, iDeal, credit card, pay afterwards and for business customers we have an invoice with payment term option. For more detailed information about the different payment methods, please refer to our extensive information page about payment methods. You will find this page under the title 'Customer Service' at the bottom of the page in the blue bar.
Can I pick up my order at Deltron?
Can I pick up my order at Deltron?
You can pick up your order yourself at Deltron. If you would like to order and collect one or more products, you can indicate this when completing your online order. However, conditions do apply. You can read everything about collecting your order yourself on our 'Collection' information page. You can find this page by clicking on the customer service button at the bottom of the page.
How can I change or cancel my order with Deltron?
How can I change or cancel my order with Deltron?
Would you like to change or cancel your order with Deltron? Then it is best and fastest to send an e-mail to orders@deltron.nl
Contact
What are Deltron's opening hours?
What are Deltron's opening hours?
We are not a physical store, so we do not have opening hours. You can shop with us online 24 hours a day, 7 days a week.
How can I contact Deltron?
How can I contact Deltron?
You can contact Deltron via email, WhatsApp, telephone or via our contact form on the website.
Product information
Are the products that Deltron sells original and legal?
Are the products that Deltron sells original and legal?
Of course! all products that Deltron sells are 100% original and legal.
Manuals and data sheets
Manuals and data sheets
On our website you will find manuals and data sheets in the 'downloads' tab. You will find this tab with every product. The extent to which these have been completed depends on the fact that Deltron has no data on it or that it has not yet been processed.
Can I get technical support for my product?
Can I get technical support for my product?
There are several ways you can get technical support for your product. We recommend that you first consult the manual or the quick start. If you cannot reach an agreement, you can send us an email at sales@deltron.nl.
B2B business customers
How can I become a business customer with Deltron?
How can I become a business customer with Deltron?
Companies can become Deltron customers. We ask you to send an email to info@deltron.nl with your company details. We will contact you afterwards.
Can I request a quote from Deltron?
Can I request a quote from Deltron?
Jazker! You can request a quote from Deltron. What you need to do is send an email to info@deltron.nl containing your company and contact details. In addition, please indicate for which products and the quantities of the relevant product(s) you would like to receive a quote.
